Adopting Artificial Intelligence In Health Care

Artificial Intelligence (AI), sometimes called machine intelligence, makes it possible for machines to learn from experience, adjust to new inputs and perform human-like tasks. Computer systems are trained to accomplish specific tasks by processing large amounts of data and recognizing patterns in the data. This is different from the literal, structured data approach that database-driven computer systems require.


AI provides exciting new opportunities to the health care industry regarding more accurate clinical decision making. But open questions around regulation and clinical relevance are causing concerns about adoption, compliance, and implementation.

“Altais, a health services company that is a subsidiary of Blue Shield of California, will be using intelligent automation supported by an Apple Watch to document physician-patient interactions. Technology from Notable Health, an artificial intelligence (AI)-powered healthcare solutions company, aims to reduce administrative overhead and enhance patient-clinician interactions through better data collection and transfer, company officials noted. Patients using the platform can potentially benefit from a streamlined check-in process using their smartphone.”


Not only are AI-powered health care solutions helping to maximize an efficient workflow, they also streamline data entry and patient input for a better patient experience. Doctors at the Paradise Medical Group (PMG) in Paradise, Calif., will soon begin using the Apple Watches and Notable technology to support patients’ visits.

But would patients really use wearables to reduce doctor or hospital visits?  According to a recent survey from VivaLNK, a provider of connected healthcare solutions, “of 100 survey participants over 40 years old, 64 percent said they would utilize a wearable health monitoring device if it meant it could reduce the number of times they had to physically visit a doctor or hospital.”


Northwell Health and Allscripts have just signed a deal under which they’ll work to jointly build and test a new AI-based, cloud-hosted, voice-enabled electronic health record (EHR) to create a patient-centered tool that will help clinicians to provide exceptional care.


AI is slowly but steadily finding its place in health care. More organizations invest in and move forward with implementations and 52 percent of leaders expect AI to create more work opportunities.


Of course, there are concerns about AI adoption in health care. They range from regulatory uncertainties and lack of trust to violating patient privacy by collecting and reselling data. But the opportunities AI provides to improve the standard of care and help clinicians with better decision making is worth the try.

If you have questions or concerns about AI, our experts at PCG are here to guide and inform as to how AI might improve your organization’s quality outcomes and patient care.

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